FAQ

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Where are you located?

The Julita atelier is based in Oakwood, North London N14, England. The nearest tube is Oakwood station, on the Piccadilly line, which is an 8 minute walk from the studio. Alternatively there is a taxi office within the station. If visiting by car there is plenty of free street parking available for you and your guests.

 

How do initial appointments work?

The process begins with an appointment to meet with Julita's designer and founder, Jo, who will guide you through the collection. Your vision will be discussed in detail in order to understand whether your dream is a collection piece, a customised collection gown or a purely bespoke creation. During this first meeting we will absorb your inspiration and guide you to a gown infused with your love story. It's a creative process where we work collaboratively, threading in elements to make your gown unique to you. Please refer to the Custom page for more information. Bespoke gown information can be found here.

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Can I make any changes or add personal details to collection gowns?

Yes, personalised details can be added, with the belief that your uniqueness is honoured. Each gown has a number of fabric options, including vegan and recycled fabrics. Please refer to the Custom page for more information.

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What is the recommended time frame?

Depending on your gown choice, please allow 6-9 months to secure your order and the creative timeline required to create your gown. If your wedding day is closer than this, we may be able to accommodate a shorter turnaround time with a priority order service.

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Do you make gowns for overseas brides-to-be?

Yes, we work with brides-to-be remotely worldwide. Regardless of your location, you will receive the same detailed design journey and intimate experience via video calls and emails. Gowns are couriered via DHL insured and the price is dependent on your location. 

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Do you do fittings?

Designs are all handmade to order in standard UK sizes. Subject to availability we also offer a made to measure service and studio fittings.

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When ordering gowns to standard UK sizes, please note alterations may be needed to achieve the perfect fit. We offer a number of experienced bridal seamstress services that will be able to make any adjustments if required. 
 

What is the collection price range?

Pricing is not visible on the website due to the vast amount of options possible with collection gowns. A change of fabric, or amount of hand embellishment can alter the price of a gown. We will endeavour to guide you to a custom collection gown which works to your budget.

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Our purely bespoke design pricing is dependant on the complexity of the design, fabrics selected and amount of hand embellishment required. It is recommend you have a budget in mind at the start of your bespoke journey and leave flexibility to allow for the organic nature of the bespoke process. 

 

Do you make veils?

Yes, we can create custom veils, shoulder drapes and capes to compliment your gown perfectly. Please refer to the Veils page for more information.

 

Do you charge for initial appointments?

Visits to the studio are by personal appointment only, lasting 60 minutes. At this meeting you will be able to view and try on pieces from the collection. There is also opportunity to discuss customisations.

 

In-person appointments with our designer Jo, can be secured with a fee of £45 and Zoom appointments with a fee of £30. This fee is payable via BACS and is redeemable within 14 days against your gown order if you decide to continue our collaborative journey. 

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Appointments can be booked by contacting the atelier email or via the booking form. Please ensure you list the gowns you are interested in on your booking request so we can ensure any specific gowns are available in the studio for your consultation.

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Purely bespoke design appointments can be booked by contacting the atelier email, together with your inspiration information. Jo will be in contact with you to discuss further details. Please note we take on a limited number of bespoke commissions a year. More information can be found here.

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If you are no longer able to make your appointment, please give 24 hours notice. There will be no refunds issued once your booking is confirmed.

 

What is the process if I want to go ahead with an order?

If you find your dream gown we will email you with an order confirmation and estimated price based on the design and any customisations. We kindly request a non-refundable 50% deposit to secure your order. The remaining balance is due prior to your dress collection appointment. Payment plans can be discussed on request.

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What do I need for my appointment?

For in-person consultations please invite up to 2 guests to join you. Please bring your own pair of clean heels or suitable shoes to wear whilst trying on the dresses. We advise nude comfortable underwear. Please no heavy make-up or fake tan to the appointment if you wish to try on gowns. 

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What sizes are the collection samples?

The sample collection is currently sized UK 8-10. As a small independent atelier there is one sample available in each style. We make for all beautiful body shapes and sizes, including baby bumps and postpartum bodies. We celebrate all women. The collection can inspire ideas, showcase the finishings, make, fabric and hand appliqués. It's a lovely way to present the love which we thread into the gowns and guide you to your dream design.

 

Where are the gowns made and where are your fabrics from?

We are proud to make all our gowns in London, handmade to order by Jo and our small team. Please see our sustainability page here. 

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What is your COVID safety policy?

Taking government guidance into consideration and our own beliefs please note the COVID safety measures below. This is what we feel is right at this time for us all to stay safe. Naturally, we will amend this in line with any government updates.

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- If you have symptoms, please inform us and we will reschedule your appointment. 

- Hand sanitiser will be available in the studio. 

- Wearing a face covering for your appointment is optional. We understand many brides-to-be or their guests may be vulnerable, therefore please feel free to request Jo and her team wear masks and any extra duty of care within the atelier. We want you to feel as relaxed as possible to enjoy your experience.
 

Do you offer a gown hire service?

Yes, we do hire out some sample gowns. Please contact the atelier with your request and for further information.

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Can I take photographs during my initial consultation?

Unfortunately, we kindly ask no photographs are to be taken in the atelier. This safe guards our intellectual property which is understandable given the amount of craftsmanship and expertise behind each gown.

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Who can I contact if I have another question?

If you have any other queries, please email jo@julitalondon.com.